Refund Policy
At PotentialX, we stand by the quality and value of our learning experiences. Our goal is to make sure every learner feels confident, supported, and satisfied with their program.
Last updated: October 10, 2026
Refund Policy content
48-Hour Satisfaction Guarantee
We believe in what we teach — and we back it with a 48-hour full refund policy. If, within the first 48 hours of your official start date, you feel that the program doesn't meet your expectations, you may request a full refund — no questions asked.
Eligibility
To qualify for a refund:
- The request must be submitted within 48 hours of your program start date.
- The refund applies only to the first enrollment per learner.
- Learners who have downloaded materials, completed a significant portion of the course may not be eligible, as full content access would have already been granted.
How to Request a Refund
Simply contact us at support@potentialx.org within the 48-hour window, including:
- Your full name and registered email address
- The program name
- The reason (optional, but it helps us improve)
Once your request is received, our team will review and process your refund within 7–10 business days, depending on your payment method.
Non-Refundable Circumstances
Refunds are not applicable in the following cases:
- Requests made after 48 hours from the official start date
- When a learner has already completed a substantial portion of the program
- Payments made through third-party promotions or bundled offers that specify otherwise
Our Commitment
We're confident that every PotentialX program offers real, career-advancing value. But we also believe that learning should feel right — so if it doesn't, you're protected.
We trust our value — and back it with a 48-hour full refund.
